Office Hours

9:00AM - 6:00 PM est

Need Assistance?

Get In Touch With Us


Please submit your form and allow 24-48 business hours to process your request.


Need to get in contact with us,
Send A Request.

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

Frequently Asked Questions

Got questions?...We have answers

What is the company and the role I am applying for

Telemerge Solutions is a customer support outsourcing contact center who provides customer service for over 500 different clients in various industries. You will work as a customer support specialist assisting the customers for the clients of your choosing. You will not have to work with all of our clients.

How long is training? Is training paid?

Certification training duration will be determined by the client you pick however the training is typically 2-6 weeks. Agents are paid for any and all live calls taken during the Certification Training only.

What is the pay rate?

Pay rates vary based off the client that you select however the hourly pay ranges between $10-$18 per hour.

I have not heard back regarding the next steps, what do I do?

If you have not received any follow up communication after 14 days from the date you applied, please feel free to contact us by:

Phone 334.276.0147 (text messages are welcomed)

Email [email protected]

How much is the background check fee?

As independent contractors our agents are responsible for covering the background check fee for the client they select. Background check fee is $30 for Arise platform opportunities and $55 for ACD client opportunities.

How long is the process to begin working ?

Agents can begin working in as little as 10 days once hired and depending on the client selected.

How do I get started?

To get started, submit your application. Once we review your application, you will receive and email regarding next steps.

I've applied; now what?

Be sure to keep an eye out for follow up emails as we may ask for additional information. Please make sure you check your junk folder as well as some of our communications may go to your spam folder based on your security parameters.